QVC Poland Global Services sp. z o.o.
Chargeback Associate
Finanse i Księgowość

Chargeback Associate

QVC is so much more than a retailer. It’s a broadcast network. It’s an ecommerce leader. And it’s a great place to work! Come discover why QVC is like no other business in the world. Be part of a team that’s reimagining shopping, entertainment and social as one.

Requirements :

We are looking for candidates who:

  • Have a catchy eye, ‘detective-like’ mindset, attention to details
  • Have ability to navigate quickly and multi task through systems and software
  • Are passionate about the dynamic world of financial abuses
  • Present the ability to deliver a negative message in a positive manner
  • Present the ability to make quick decisions using sound judgment with limited supervision
  • are able to fluently communicate in English

Responsibilities :

The chargeback associate will be responsible for review and response to customers’ requests for order refunds /replacement. Chargeback Associate should differentiate valid claims from untruthful ones by making deep research within variety of systems to make the key  decisions.

Associate will have the authority to close customer accounts, block addresses, phone numbers, credit card numbers etc. to ensure any future orders placed with the same characteristics are stopped.

What we offer :

  • Real job experience from day one, based on the employment contract.
  • Being a part of the Finance Team and exposure to our global business and how we work across a variety of markets including, the US, UK, Germany, Italy
  • Open and trusted teamwork in which we value fun along the way. 
  • Competitive benefits that include private medical care, life insurance, multisport.
  • Casual atmosphere and all of that you will experience in our modern office



Please include the following statement in your application:
"I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amended".

Aplikuj teraz
Oferta ważna jeszcze 19 dni (do 2019-06-13)
Poznaj nas

QVC, the world’s leading video and e-commerce retailer, 2 years ago has opened its Global Services Center in Krakow. We offer Finance, HR and IT services to our businesses in worldwide. Being a part of Qurate Retail Group, Inc. family we have opportunity to work with exciting global retail brands. QVC offers a variety of career paths in Krakow, whether you are a recent university graduate, completing your studies or planning the next step in your career. Our culture is a culture of empowerment, encouraging all our employees to be leaders of their own careers. It’s a culture that allows employees to work together across continents and learn from the diverse perspectives and expertise of our global network.