QVC Poland Global Services sp. z o.o.
Technical Services Associate (Junior IT Support)
Kraków
IT
angielski

Technical Services Associate (Junior IT Support)


QVC is so much more than a retailer. It’s a broadcast network. It’s an ecommerce leader. And it’s a great place to work! Come discover why QVC is like no other business in the world. Be part of a team that’s reimagining shopping, entertainment and social as one.


Requirements :

We are looking for candidates who:

  • Are fluent in English
  • Are available to work shifts (24/7)
  • Have experience in working with customers
  • Have the ability to adapt when, due to business demands, deadlines and priorities change.
  • Have excellent communication and interpersonal skills.
  • Present strong analytical skills and attention to detail.

Responsibilities :

Main tasks:

  • Supports QVC employees worldwide in terms of all IT – related issues
  • Documents problems and resolutions and creates documents for knowledge transfer.
  • Provides access to systems/applications, working closely with applications development team members and following established procedures, including ensuring compliance with applicable regulations.
  • Performs a higher level of investigation which may include more time-consuming diagnosis and multiple steps.
  • May manage multiple client services processes during an outage, including coordination with other areas of IT, with guidance from more senior team members.

What we offer :

  • Being a part of the international IT team and exposure to our global business and how we work across a variety of markets including, the US, UK, Germany, Italy and France.
  • Open and trusted teamwork in which we value fun along the way. 
  • Casual atmosphere and all of that you will experience in our modern office.
  • Competitive benefits that include among others private medical care, life insurance, multisport.

 

Please include the following statement in your application:
"I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amended".

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Oferta ważna jeszcze 16 dni (do 2019-06-10)
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QVC, the world’s leading video and e-commerce retailer, 2 years ago has opened its Global Services Center in Krakow. We offer Finance, HR and IT services to our businesses in worldwide. Being a part of Qurate Retail Group, Inc. family we have opportunity to work with exciting global retail brands. QVC offers a variety of career paths in Krakow, whether you are a recent university graduate, completing your studies or planning the next step in your career. Our culture is a culture of empowerment, encouraging all our employees to be leaders of their own careers. It’s a culture that allows employees to work together across continents and learn from the diverse perspectives and expertise of our global network.